Global Broker Regulation & Inquiry App

Score

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/10
The WikiFX Score of this broker is reduced because of too many complaints!

IG

United Kingdom|Above 20 years| Benchmark B|
Market Making(MM)|MT4 Full License|Global Business|High potential risk|

https://www.ig.com/en

Website

Rating Index

Benchmark

Benchmark

B

Average transaction speed (ms)

656.4 Poor

MT4/5

Full License

IG-DEMO

MT4
13

Capital Ratio

Good

Capital

$ 775,194 (USD)

Influence

AAA

Influence index NO.1

Japan 8.88
The WikiFX Score of this broker is reduced because of too many complaints!

Benchmark

Speed:C

Slippage:D

Cost:B

Disconnected:AAA

Rollover:AA

MT4/5 Identification

MT4/5 Identification

Full License

13
Server Name
IG-DEMO MT4
Server Location

Capital Ratio

Capital Ratio

Good

Capital

$ 775,194 (USD)
Ranking in Japan: 34 /412
493.1%
安全的

Influence

Influence

AAA

Influence index NO.1

Japan 8.88

Surpassed 11.55% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+44 (20) 7633 5430
info.esp@ig.com
https://www.ig.com/en
Cannon Bridge House 25 Dowgate Hill London EC4R 2YA

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now
IG Markets

Contact number

English

+44 (20) 7633 5430

Spanish

+34 917 87 61 57

Chinese (Simplified)

+61 (3)9860 1776

Broker Information

More

Check whenever you want

Download App for complete information

WikiFX Risk Alerts
Previous Detection : 2024-05-18
  • The number of the complaints received by WikiFX have reached 24 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
A Visit to IG in Australia - Office Found

A Visit to IG in Australia - Office Found

The investigators went to Australia to visit forex broker IG as scheduled, and found the broker’s information like company name at its registered regulatory address, which indicates that the company has a physical business office. And investors are advised to make a sensible choice based on a comprehensive consideration.

IG Australia
A Visit to IG in UK - Office Found

A Visit to IG in UK - Office Found

The investigators went to London, UK to visit the foreign exchange broker IG as scheduled, and spotted the broker’s name at its currently registered business address, indicating that the broker has a physical business office here. Unfortunately, the survey personnel were not able to enter the company for a special visit, so the specific scale of its business is unknown. Investors are advised to ma

IG United Kingdom
A Visit to IG in Dubai UAE -- Office Found

A Visit to IG in Dubai UAE -- Office Found

The investigators went to Dubai, UAE to visit the foreign exchange dealer IG as planned, and found the dealer’s office at its foreign exchange regulatory address. The office location is real. Investors are advised to choose the dealer carefully.

IG United Arab Emirates
A Visit to IG in Japan -- Office Confirmed Existed

A Visit to IG in Japan -- Office Confirmed Existed

The survey team went to visit the dealer IG in Tokyo, Japan as planned. The dealer’s logo can be found on the publicly displayed address, indicating that the dealer had a real business place. However, the surveyors failed to enter the company for further visit, so the specific scale of the business remained unknown. Please be prudent when trading with this broker.

Good IG Japan
A Visit to the Singapore Broker IG

A Visit to the Singapore Broker IG

The visit by surveyors confirmed the authenticity of IG’s regulatory address. The surveyor was informed from a website that the broker held three full licenses issued by ASIC, FCA and FMA, as well as two retail forex licenses issued by FSA and MAS.Investors are advised to resort to their good judgement after consulting the said above.

Great IG Singapore
A Visit to IG in Australia - Office Found

A Visit to IG in Australia - Office Found

The investigators went to Australia to visit forex broker IG as scheduled, and found the broker’s information like company name at its registered regulatory address, which indicates that the company has a physical business office. And investors are advised to make a sensible choice based on a comprehensive consideration.

IG Australia
A Visit to IG in UK - Office Found

A Visit to IG in UK - Office Found

The investigators went to London, UK to visit the foreign exchange broker IG as scheduled, and spotted the broker’s name at its currently registered business address, indicating that the broker has a physical business office here. Unfortunately, the survey personnel were not able to enter the company for a special visit, so the specific scale of its business is unknown. Investors are advised to ma

IG United Kingdom
A Visit to IG in Dubai UAE -- Office Found

A Visit to IG in Dubai UAE -- Office Found

The investigators went to Dubai, UAE to visit the foreign exchange dealer IG as planned, and found the dealer’s office at its foreign exchange regulatory address. The office location is real. Investors are advised to choose the dealer carefully.

IG United Arab Emirates
A Visit to IG in Japan -- Office Confirmed Existed

A Visit to IG in Japan -- Office Confirmed Existed

The survey team went to visit the dealer IG in Tokyo, Japan as planned. The dealer’s logo can be found on the publicly displayed address, indicating that the dealer had a real business place. However, the surveyors failed to enter the company for further visit, so the specific scale of the business remained unknown. Please be prudent when trading with this broker.

Good IG Japan
A Visit to the Singapore Broker IG

A Visit to the Singapore Broker IG

The visit by surveyors confirmed the authenticity of IG’s regulatory address. The surveyor was informed from a website that the broker held three full licenses issued by ASIC, FCA and FMA, as well as two retail forex licenses issued by FSA and MAS.Investors are advised to resort to their good judgement after consulting the said above.

Great IG Singapore

WikiFX Verification

IG · Benchmark
Average transaction speed(ms)
656.4 Poor
The highest transaction speed(ms)
93 Great
The highest speed of opening positions(ms)
93 Great
The highest speed of closing position(ms)
219
The lowest speed of opening positions(ms)
1808
The lowest speed of closing position(ms)
1757
Ranking: 99 / 134
Test user 182
Orders 2,357
Ocuppied margin $434,020 USD
Data Source WikiFX Data provide
Updated: 2024-05-17 01:05:SS

Risk Management

Updated Time 2024-03

Average margin deposit rate

Average margin deposit rate(%)

Proportion of unsold orders

Ratio of unsold orders(%)

Hedging Trading

  • Date
  • Institution
  • Percentage
  • Rating
  • 2024-03-31
  • Fitch Rating Service
  • 100.00%

  • BBB-

  • 2024-02-29
  • Fitch Rating Service
  • 100.00%

  • BBB-

  • 2023-12-31
  • Fitch Rating Service
  • 100.00%

  • BBB-

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Pyramid scheme complaint
Expose
Unable to Withdraw

The floor requires a Vip deposit to be able to withdraw money

I participated in trading on the IG platform from December 27, 2023, account number 55565721 with a total deposit of about 12,000 USD. I tried withdrawing a small amount of money on the IG 2 platform for the first time and it worked. When I made a profit, I withdrew the third time and the platform forced me to deposit VIP money before allowing me to withdraw. I found this extremely unreasonable and cruel. Now I don't have any money to deposit VIP because the deposit amount is too high, higher than the capital I deposited, so I can't deposit money to withdraw money, which means I will lose my entire account. Please assist me in withdrawing money. I must get it out.

2024-01-19 17:32
Resolved

Fraud

In September this year, she (Mr. Football) joined me on WeChat through the Lanxi Chefs Exchange Group. I added her (Mr. Chef) as my friend on October 31st. She was cheated by a foreign exchange trading network platform. At first, I saw her. The foreign exchange sent by Moments is making money, and there is a mentality to try. The other party said that investing 20,000 to 50,000 is enough to earn 3 to 5 times the principal, and the profit is a 10% commission paid to their company, so I will invest 50,000. Therefore, through the introduction, she gave me a download platform, which can transfer funds to private accounts. I asked her customer service department that the charging channel is under maintenance. At around 3 pm on December 21st, use our designated chat tool. Hey, I bought pound and dollar fluctuations with other coaches. The time is the 60s. I did not follow up in the middle of the round and said I wanted to make up 74700. So I said I had no money, and the other party told me that she helped me. Can you borrow money? The next night, she said that she lent me 25,000 yuan and I personally collected 50,000 yuan. Starting from the evening of the 22nd of the second round of data calculation, I don't know why two wrong rounds were performed, but the data did not match, and I had to say it again. This time I didn’t have any money, nor did I have money to cover the position, so I went to withdraw the next day and found that the fund account was frozen. I contacted the customer service, and the customer service said that as long as there is money, if the payment has been made in full and not frozen, you can withdraw cash. . The other party contacted her and she said it was to help me find a solution. Their team borrowed another \25,000 and helped me recharge. I added 37,550 yuan myself. After turning in the frozen funds, I went to withdraw cash, but I still could not withdraw cash. The customer service department stated that this was due to credit score.

2021-02-11 13:44
    Sources

    IG · Company Summary

    Company Summary

    Company profile

    Basic Information
    Registered Country/Region Cyprus
    Regulation ASIC, FSA, DFSA, FCA, NFA, FMA, MAS
    Founding Time 1974
    Minimum Deposit $0
    Maximum Leverage 1:30
    Minimum Spreads 0.6 pips on EUR/USD
    Trading Platform MT4, IG Proprietary
    Trading Assets currency pairs, commodities, indices, stocks, financial spread betting
    Payment Methods Bank Wires, ACH, Debit Cards
    Customer Support 5 /24 Live Chat, Phone, Emails

    General Information & Regulation

    IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). IG was founded in 1974 in London, U.K. is the world's first broker to actually built the concept of financial spread betting that introduced online dealing as early as in 1998. IG headquartered in London (UK) and including operations in the USA, Australia, Japan, New Zealand, registered among European countries and Singapore.

    Regulatory Information

    IG Markets have 9 entities under stringent regulation in their own jurisdictions:

    IG MARKETS LIMITED, authorized and regulated by the Australia Securities and Investment Commission (ASIC), with Regulatory License No. 220440

    IG AUSTRALIA PTY LTD, authorized and regulated by the Australia Securities and Investment Commission (ASIC), with Regulatory License No.515106

    IG Markets Limited, authorized and regulated by the Financial Conduct Authority (FCA), with Regulatory License No.195355

    IG証券株式会社, authorized and regulated by the Financial Services Agency (FSA) in Japan, with Regulatory License No. 9010401051715

    IG US LLC, authorized and regulated by the National Futures Association (NFA), with Regulatory License No. 0509630

    IG MARKETS LIMITED, authorized and regulated by the Financial Markets Authority (FMA), with Regulatory License No. 18923

    IG ASIA PTE LTD, authorized and regulated by the Monetary Authority of Singapore (MAS), with Regulatory License Number Unreleased.

    IG Limited, authorized and regulated by the Dubai Financial Services Authority (DFSA), with Regulatory License No. F001780

    Pros & Cons of IG

    To ensure greater openness and compliance with strict regulations, IG is publicly traded on the Stock Exchange. Low Forex trading fees, a comprehensive teaching center, a wide variety of powerful trading tools, and solid research are just some of IG's many positives as a trading partner.

    However, the selection of products available for trade is somewhat restricted, with Forex and CFDs being the primary vehicles for doing so.

    some advanatges and disadvantages of IG are listed below:

    Pros Cons
    Multiple Regulation Limited payment methods
    Wide range of trading assets Relatively high minimum deposit
    Low minimum deposit requirement Conservative leverage in some areas
    Quality choice of trading platforms, including MT4
    Educational tools for beginner traders
    Autochartist signals integrated with the proprietary web-based platform

    Market Instruments

    IG claims that it offers a wide range of tradable financial instruments for global investors, over 18,000 instruments, including Forex, indices, CFDs on stocks, digital cryptocurrencies, options trading for investors to choose from.

    market-instruments

    Account Types

    IG seems only offer a basic account, and this broker requires no minimum initial deposit, which means investors can fund their IG account any money to start trading with this broker. Most other brokers would, in most cases, ask a minimum depsit of $100 ~$200 to open a standard account.

    IG Leverage

    In accordance with the new ESMA regulation, which tightened the restrictions on trading in Europe, European citizens and residents can now only use a certain multiplier in their transactions. Depending on the specifics of the local regulations, IG trading accounts may be subject to additional ratio restrictions.

    So, while European traders are restricted to a maximum leverage of 1:30 on Forex instruments, Australian authorities permit a much higher 1:200 leverage. Check out the table below for a full look at the leverages available for cryptocurrency, commodity, share, and index instruments.

    IG Spreads & Commissions

    The minimum spread is around 0.6 pips on the EURUSD pair, 0.6 pips for AUDUSD, 0.9 pips for GBPUSD, 0.9 pips for EURGBP, 0.3 pips for spot gold, 2 pips for spot silver, 0.5 pips for emerging market indices, 2.8 pips for Brent crude oil and 2.8 pips for US light crude oil. Stock CFDs commissions: The minimum commission for US stocks is 2 cents per share per side(minimum $15), 0.18% for Hong Kong stocks (minimum HKD15), 0.10% for UK stocks (minimum £10), and 0.08% for Australian stocks (minimum AUD$7).

    image.png

    IG Trading Platform

    IG offers traders an award-winning trading platform that makes trading faster and smarter, featuring an online trading platform, a trading app, a tablet app, an MT4 trading platform, and ProRealTime advanced charting. The web-based platform allows traders to open, close, and adjust positions more quickly in just a few seconds, split charts to view the same market in multiple time frames simultaneously, and upgraded smart mode to automatically save trade sizes and stop-loss levels. ProRealTime's advanced charts cover price, volatility, and more than 100 other indicators, allowing you to trade directly from the charts, including setting buy and sell orders.

    Trading Tools

    Additionally, all IGs platforms are enhanced with 18 free add-ons and indicators, Autochartist, technical analysis tools, and a free VPS for an expert advisor, and a range of small detailed settings that enhances trader deal.

    Deposit & Withdrawal

    You won't have to worry about meeting any sort of minimum deposit or paying any sort of transfer charge. However, before you start trading, you should check the deposit requirements and margin for the instruments you plan to use.

    Since there are a variety of deposit options, a trader may select the one that works best for them in terms of initial trading fees and get started trading practically immediately. In addition, double-check the availability of this and any other feasible alternatives in your area.

    • Major debit/credit cards,

    • bank transfer,

    • using the PayPal system,

    • Skrill or Neteller

    payment-methods

    Customer Support

    IG customer support services can be reached through several methods, including live chats, social media, available on Phone 24h . Traders absolutely covered by responses to queries in different languages, since the variety of offices truly represents all variety of nationalities and countries.

    Educational Resources

    In addition to its many other benefits, IG's dedication to its clients' success shines through in the form of IG Academy's free trading classes, webinars, and other resources. You'll discover everything you need to get started trading with IG, thanks to the company's extensive educational resources that boost trading potential, allow you to improve your abilities if you already have them, and provide you with help at the beginning.

    Being one of the largest firms in the world, IG makes substantial investments in the training of traders and other interested parties through its IG Academy, which is an integral part of its global offering. To ensure that its traders are well-educated, IG often hosts Live Seminars with prominent figures in the industry.

    News

    IG North America's $600K Diversity Boost & New Chicago HQ

    NewsIG North America's $600K Diversity Boost & New Chicago HQ

    2024-04-10 13:12

    IG North America, home to tastytrade and tastylive, opens a new Chicago HQ and invests $600K in the Greenwood Project, highlighting a commitment to diversity.

    WikiFX
    2024-04-10 13:12
    News
    IG North America's $600K Diversity Boost & New Chicago HQ
    IG's "Technical Cheat Sheet": A New Video Series for Traders

    NewsIG's "Technical Cheat Sheet": A New Video Series for Traders

    2024-02-14 18:02

    "IG's 'Technical Cheat Sheet' series: Master forex trading with expert insights, market analysis, and comprehensive strategies by Monte Safieddine."

    WikiFX
    2024-02-14 18:02
    News
    IG's "Technical Cheat Sheet": A New Video Series for Traders
    Beat the street: US shares look set to chug higher; Nio soars; IBM; Yen ahead of BoJ

    NewsBeat the street: US shares look set to chug higher; Nio soars; IBM; Yen ahead of BoJ

    2023-12-19 15:09

    US stocks look set to grind cautiously higher towards the end of 2023 on Fed rate cut hopes. Nio enters a deal to get $2.2 billion in cash from CYVN Holdings.

    WikiFX
    2023-12-19 15:09
    News
    Beat the street: US shares look set to chug higher; Nio soars; IBM; Yen ahead of BoJ
    IG Japan Ceases TAIEX-Related Trading Instruments

    NewsIG Japan Ceases TAIEX-Related Trading Instruments

    2023-10-13 17:05

    IG Japan, a key electronic trading player, is discontinuing TAIEX-related instruments, affecting CFDs and knockout options on TAIEX. New orders stop on Nov 29, 2023, with existing positions closing on Dec 29, 2023.

    WikiFX
    2023-10-13 17:05
    News
    IG Japan Ceases TAIEX-Related Trading Instruments

    User Reviews

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    User comment

    25

    Comments

    Write a review

    Katooz
    more than one year
    Nice platform, but the customer service is genuinely shocking for such a large company. I've had multiple emails get ignored, and they refuse to make small changes to your account which I know they have the ability to make (from years working in the SB/CFD industry). They have outsourced customer service and the level of care is awful.
    2024-05-08 17:46
    Reply
    0
    0
    Alex 917
    3-6months
    Customer service and account manager can't be contacted, but my money is still in it. I want to ask you how to withdraw the money.
    2024-01-15 15:32
    Reply
    0
    0
    no6925
    3-6months
    Turbine trade LTD EVERYONE HAS TO WATCH OUT FROM OUT OF BLUE ONE PERSON CONTACT U AND LEAD U THIS PLATFORM THEN ASKING U TO TOP UP TO BECOME MEMBERSHIP AND THAT PERSON WILL TOP UP MONEY WITH U THIS IS HUGE SCAM THEY WILL OPERATE THE GET PROFIT BUT THIS IS ALL THE VIDEO GAME NUMBER ONLY LIKE THE NUMBER TO FOOL U ONLY NO TRADING INVOLVED THE PURPOSE THEY WANT YOU TO RECHARGE MORE MONEY AND STEAL IT AWAY AND U NEVER NEVER CAN WITHDRAW OUT SO EVERYONE SHOULD REPORT THIS PLATFORM TO FRAUD DEPARTMENT AND CAPTURE THEM WHOLE SCAM PLATFORM PEOPLE SHOULD STAY AWAY FROM THIS BEFORE LOOSING MONEY
    2023-12-30 09:35
    Reply
    0
    0
    FX1523858474
    more than one year
    My voyage with IG is not only confined to forex - the platform has also given me an enriching experience in stock trading. Right from the get-go, IG's top-shelf customer service was evident as their team was proactive in sorting even my minutest queries, making me feel right at home. Notably, IG’s commission-free trading and low spreads have made trading delightfully affordable – something that every stock trader will profoundly appreciate! One memorable moment involved trading Tesla stocks on IG. Influenced by Tesla's upcoming earnings announcement, I predicted a jump in the stock price. IG's real-time stock data, coupled with quick trade execution, meant I could enter the trade just as the trend started to emerge. As the earnings report was released, showing better-than-expected results, Tesla stocks made a leap. With IG's exceptional trading platform, I managed to sell my stocks at the peak, making a solid profit.
    2023-11-30 15:23
    Reply
    0
    0
    Cooperhere
    more than one year
    One thing that sets IG apart is their standout platform and app which are highly efficient and intuitive, making trading on the go a breeze. When it comes to their offered platforms, there is also a variety to choose from, including MetaTrader 4 which is highly regarded within the industry. The execution speed is impressive, and any slippages are hardly noticeable, leading to an excellent trading experience.
    2023-11-28 16:41
    Reply
    0
    0
    Quistina Ali
    6-12months
    I've had a positive experience with this broker. Their platform is user-friendly, making it easy to execute trades and monitor the market. Customer support is responsive, and they offer a variety of currency pairs to trade. I appreciate their competitive spreads and transparency in fees. Overall, a reliable choice for forex trading.
    2023-09-21 18:57
    1
    0
    0
    Jonathan Batista
    6-12months
    We need to be sure abouth the information on Ig.
    2023-06-27 10:12
    Reply
    0
    0
    SUNNY90656
    more than one year
    I used ig for forex and share trading many years ago, and this platform was trustworthy then. Recently, according to many friends of mine, withdrawing money from account is becoming more and more difficult. I guess something happened to this broker?
    2023-02-20 09:52
    Reply
    0
    0
    给点阳光就灿烂
    more than one year
    I don't fully understand why the IG website is not working either and that there are several complaints against this company. IG, in my impression, is one of the largest forex brokers in the world...
    2023-02-14 10:18
    Reply
    0
    0
    дн顺顺顺
    more than one year
    To be honest, IG is one of the best of all the traders I've traded with and one of my favourites. I can't fault anything about them at all, and if you want to find their flaws, it's just like picking a bone in an egg. I strongly recommend newbies to have a try, you will come back and thank me!
    2023-02-13 16:15
    Reply
    0
    0
    Cardo Villezar
    more than one year
    helping
    2023-01-04 01:38
    Reply
    0
    1
    Danai Sripuban
    more than one year
    IG is a big and trusted brand. When I was a novice, I traded on this platform many times, and the experience was very good. Spreads on forex currency pairs are very tight, and direct market access is transparent. I remember that once there was a problem with the withdrawal, the customer service quickly resolved it. Five-star recommendation!
    2022-12-15 09:41
    Reply
    0
    0
    adamsy
    more than one year
    working with it and making alot of profit
    2022-12-09 13:10
    Reply
    0
    0
    FX1846833880
    more than one year
    thanks
    2022-12-07 23:58
    Reply
    0
    0
    XZUSY
    more than one year
    are very reliable broker for trading and money is safe
    2022-12-07 16:35
    Reply
    0
    0
    Adam Musa
    more than one year
    A friend recommended it to me as a newbie into forex, he said it's suitable for beginners like myself. I'm looking forward to trying it out after his referral.
    2022-12-06 03:26
    Reply
    0
    0
    kaiyadai
    more than one year
    that is good and nice broker that able ot members to work fast and safe
    2022-12-05 20:40
    Reply
    0
    1
    AMOS TIMILEHIN
    more than one year
    A very reliable broker for Forex traders
    2022-12-05 16:00
    Reply
    0
    0
    想當年
    more than one year
    I heard IG many years ago, i know it is a very well-known CFD provider! I just want to say! Yes! They deserve it! I experienced quite well here, no minimum deposit requirement, generous leverage, super low spreads, as well as my favorite mt4 trading platform! And they have helped me make some money, so i thank them very much! Keep up the good work!
    2022-11-18 10:24
    Reply
    0
    0
    卡布奇诺80913
    more than one year
    IG’s account-opening process is quite troublesome, and it took me a long time to complete. They keep asking documents to verify, and I was wonder if my personal information safe with IG? I finally decided to choose another broker, and quit my IG account…
    2022-11-17 15:45
    Reply
    0
    0
    26
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