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Broker Information


Company Name

Mitsubishi UFJ Trust and Banking Corporation

Company Abbreviation


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Previous Detection : 2024-05-18
  • The number of this brokers's negative field survey reviews has reached 1. Please be aware of the risk and the potential scam!
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MUFG · Company Summary

Information Details
Company Name MUFG
Registered Country/Region Japan
Founded in 2001
Regulation Regulated by FCA and LFSA
Product and services Including commercial banking, trust banking, securities, credit cards, consumer finance, and asset management
Education News
Customer Support Contact form only

Overview of MUFG

Mitsubishi UFJ Financial Group (MUFG) is a Japanese financial group with total assets of 306 trillion yen as of September 30, 2018. The group's shares are listed on the Tokyo, Nagoya, and New York stock exchanges. The group consists of five major companies, including MUFG Bank Limited (MUFG Bank), Mitsubishi UFJ Trust and Banking, Mitsubishi UFJ Securities Holdings Limited, Mitsubishi UFJ NICOS Limited, and Mitsubishi UFJ Lease Finance Limited. MUFG's services include commercial banking, trust banking, securities, credit cards, consumer finance, asset management, leasing, and many other financial services.

MUFG has a large overseas network of Japanese banks, with offices and subsidiaries in more than 50 countries, including Union Bank. Mitsubishi UFJ Trust Bank was founded in 1927 and has been in operation for approximately 100 years. Trust Bank is a wholly-owned subsidiary of MUFG and a core company of MUFG, with total assets of 38.7 trillion yen as of September 30, 2018. In addition to its operations in Japan, Mitsubishi UFJ Trust Bank serves global investors through a global network of branches and subsidiaries throughout Asia, Europe, and the United States. As a leading trust bank in Japan, Mitsubishi UFJ Trust Bank provides a variety of commercial banking services as well as asset management and administration, real estate, and stock transfer agency services to its clients.


Is MUFG legit or a scam?

MUFG is regulated by Financial Conduct Authority (FCA) and Labuan Financial Services Authority(LFSA), which means that the broker is required to adhere to strict regulations and guidelines to ensure the safety of its clients' funds and the integrity of its operations.

MUFG is regulated by several reputable financial regulatory bodies in different jurisdictions where it operates. These regulatory bodies ensure that MUFG adheres to strict standards of financial stability, security, transparency, and fair trading practices.

Mitsubishi UFJ Trust and Banking Corporation is authorized and regulated by the Financial Conduct Authority (FCA) in the United Kingdom, with registration number 124708.


MUFG Bank, Ltd., Labuan Branch is authorized and regulated by the Labuan Financial Services Authority(LFSA) in Malaysia, with license number 087410487.


Main Businesses of MUFG

Mitsubishi UFJ Financial Group (MUFG) covers several major business segments, including fiduciary property business, securities agency business, real estate business, asset finance business, and market business.


The fiduciary property business mainly includes pension business, contract business, overseas asset management services, investment education support, and asset management business.


The securities proxy business mainly includes initial public offering services, physical stock advisory, exchange-traded funds, corporate governance-related support, SR/IR support for institutional investors, and SR/IR support for individual shareholders.


The real estate business is mainly real estate sales and securitization, leasing and efficient use of real estate, real estate appraisal and price surveys, real estate management (property management), J-REIT (real estate investment trust), and asset custody business.


The asset finance business consists mainly of joint currency trusts, currency credit trusts, debt assumption trusts, and derivatives handling businesses. MUFG focuses its market operations on domestic and international markets, providing 24-hour foreign exchange trading services and outsourcing demand services to commercial companies and institutional investors in Japan.


Minimum Deposit of MUFG

The minimum deposit required to open an account with this broker is $0, and there are no monthly fees associated with the account.

Pros and Cons

MUFG, also known as Mitsubishi UFJ Financial Group, has several notable strengths and weaknesses.

On the positive side, MUFG is regulated by both the Financial Conduct Authority (FCA) and the Labuan Financial Services Agency (LFSA). This regulatory oversight provides customers with a level of confidence and trust in the services offered by MUFG. Moreover, MUFG offers a wide range of products and services, catering to various financial needs. Whether it's retail banking, corporate banking, investment banking, or wealth management, MUFG provides comprehensive solutions to its clients. The bank also boasts an experienced team, which contributes to its reputation and expertise in the financial industry. Another advantage of MUFG is that it does not have a minimum deposit requirement, making it accessible to a broader range of customers.

However, MUFG does have a couple of drawbacks. Firstly, the bank has limited customer support, which can be a disadvantage for customers who require immediate assistance or have urgent inquiries. Additionally, MUFG does not offer 24/7 customer support, which may inconvenience customers in different time zones or those who require assistance outside of regular business hours.

Pros Cons
Regulated by FCA and LFSA Limited customer support
Wide range of products and services available No 7/24 customer support
Comprehensive information provided
Experienced team
No minimum deposit requirement

Customer Support

Regrettably, MUFG only contacts traders through a contact form to assist solve inquiries or trading-related issues. While support is available, it is important to note that it may not be provided 24/7. This limited contact information raises concerns. In the event that traders encounter any difficulties or need assistance during their trading journey, the absence of proper channels for communication may hinder their ability to address and resolve these issues promptly.

Maintaining effective communication channels is of utmost importance for a trustworthy broker. It enables traders to seek guidance, resolve concerns, and ensure a smooth trading experience. Therefore, it is advisable for traders to consider brokers that prioritize transparent and accessible communication, providing reliable channels for support and assistance.


Educational Resources

The educational resources provided by Mitsubishi for customers are not very rich, only the latest news information. These news updates cover a wide range of topics, including market trends, economic developments, regulatory changes, and industry analyses. By staying abreast of the latest news, MUFG clients can gain valuable insights into the dynamics of the global financial landscape.


Terms & Conditions


The contents of this section, excerpted from the official website of MUFG, were prepared for the purpose of providing general information concerning MUFG to institutional investors and institutional investment industry consultants. Please read these terms and conditions carefully before using the website.

1. Disclaimer about Forward-Looking Statements

Information on this website may contain forward-looking statements with respect to the financial condition, results of operations and businesses of the Trust Bank. These forward-looking statements involve certain risks and uncertainties that may result from changes in the Trust Bank's operational environment.

2. Insider Trading

The Trust Bank posts press releases on this website to facilitate timely disclosure of information to its shareholders, investors, customers, and other stakeholders. The press releases may contain “material facts” defined in Article 166(1) of the Financial Instruments and Exchange Act, concerning the business of the Trust Bank. In the case that a person who receives such information by viewing this website conducts any sale, purchase or certain other transaction designated under the Financial Instruments and Exchange Act in respect to stocks or certain other securities or instruments issued by the Trust Bank, within 12 hours of disclosure to the designated media, such conduct may be deemed to be a violation of this Act.

3. Copyright

Copyright to the contents of this website (including but not limited to all information, brands and designs) are owned by the Trust Bank or its affiliated companies involved in the operation of the website. They may not be used, copied, or altered without the prior express consent of the Trust Bank.

4. Change in MUFG Site Contents

We reserve the right to suspend operation of, or change, the contents of this website at any time without prior notification.

5. Privacy

The Trust Bank protects personal information submitted to this website in accordance with the Trust Bank's Personal Information Protection Policy.

6. Security

The Trust Bank continuously strives to enhance its website security measures to prevent unauthorized access to, or the loss, destruction, alteration, and unauthorized disclosure of customer information.

7. Limitation of Liability

In no event will the Trust Bank be liable for any troubles, damages or losses arising from the use of this website or any information contained within it. Furthermore, in no event will the Trust Bank be liable for any troubles, damages, or losses arising from the interruption or suspension of the operation of this website, or from changes to the information and materials contained herein.

8. Cookies

In order to enhance security and to provide customized information, this website uses cookies, which are small data structures used to store data on personal computers and to return information to this website.

Please be advised that cookies used by the Trust Bank do not contain any identifiable personal information.

9. Links

(1) Links to websites offered by third parties

This website may contain links to or banners for websites provided and controlled by third parties. As we are not operating those websites, the Trust Bank accepts no liability for any information offered at any third party website linked from this website.

(2) Linking to this website

With regards to linking to this website, please comply with all of the instructions. In no event will the Trust Bank be liable for any troubles, damages or losses arising from linking to this website.

10. Recommended Settings for Viewing the Trust Bank Site

Use of one of the following Internet browsers is recommended for viewing this website: Internet Explorer 9.0 or higher.

11. Applicable Laws and Jurisdiction

These terms and conditions are governed by and construed in accordance with laws of Japan unless expressly provided otherwise. All controversies and disputes arising out of or relating to these terms and conditions will be submitted to the Tokyo District Court in Tokyo, Japan, as the court of first instance.


In summary, founded in 2001, MUFG has been a significant financial institution in the global financial industry. It is regulated by reputable financial authorities FCA and LFSA.

MUFG offers a comprehensive range of products and services to cater to the diverse needs of its customers. These include commercial banking, trust banking, securities, credit cards, consumer finance, and asset management. With its extensive portfolio, MUFG provides a wide array of financial solutions to individuals, businesses, and institutional clients.

In terms of customer support, MUFG only offers a contact form as the primary means of communication. As a regulated financial institution with a strong presence in Japan and global markets, MUFG prioritizes the security and reliability of its services. Clients can have confidence in the institution's commitment to compliance and adherence to regulatory standards.


Q: How do I reset my password?

A: You can reset your password by simply clicking the “Forgot Password” link displayed under the “Need help signing in?” option. You will be prompted for your User ID and we will send a secure verification code to your registered email address with instructions on how to set a new password.

Q: I forgot my User ID, how do I retrieve it?

A: You can retrieve your User ID by simply clicking the “Forgot User ID” link displayed under the Need help signing in? option. This will require you to enter your registered email address to receive the necessary details about your User ID.

Q: What is a secure code and why do I need it?

A: To protect your account, MUFG uses a two factor authentication login process. In addition to your password, a unique code will be sent to your registered email address or mobile phone number according to your communication preferences. You will also have an option to use browser based recognition, which will not require a secure code again, unless there is a change in your browser or machine settings.

Q: What browsers are compatible with MUFG Investor Services online?

A: MUFGs portal is best viewed on Internet Explorer (v10 and above), Chrome (48), Firefox and Safari. We recommend that you use the latest browser versions and security patches.

Q: How do I change my registered email address?

A: For security reasons, a request to change your registered email address must be reviewed and authorized by appropriate parties. Please contact your client support manager to update the registered email address we have on file.

Q: How do I get in touch with my account manager?

A: As an investor, your statements contain the contact details of your designated client service representative and we advise that you communicate with them directly through those channels.

User Reviews

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more than one year
They don’t even deserve a star, it will take ages for your withdrawal to arrive and it will get deposited to your account partially not full amount, they also take sometime to reply to messages.
2024-03-25 14:41
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